Returns & Exchanges

At HIROSHI KATO, we stand by the craftsmanship of our garments and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We aim to ensure your denim and apparel provide the perfect fit and lasting quality for your everyday life.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and labels are intact.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.